Congratulations and thanks for joining Platinum Web Strategies!
Now that you are onboard, we want to make your website transition or construction as seamless as possible. Sometimes with digital space and technology, little details can hold up the process. The guide below will walk you, step-by-step, through getting your Domain name registered, transferred or set up properly to have a website with Platinum. So what are some common questions and helpful information about Domains and DNS:
What is the difference between a domain name (URL) and a website (hosting)?
It’s easy to think a domain name and a website are the same. While they are closely related, they are very different things. A domain name is what a person enters in their Internet browser’s address bar to access a website directly, otherwise known as a URL. The domain has it’s own fee’s associated with owning it, typically $12-$15 per year depending on the company you use. It will need to be renewed by you and is not part of your membership fees.
A website is a collection of files, combined together to display a specific way in your browser. The files are “hosted” on a server that we maintain for you to make changes to the site. This hosting charge is included in your membership fees with Platinum Web Strategies.
I do not have a domain name, now what?
You will need a domain name to launch a website live. A domain name can be purchased from many retailers online, but we recommend Godaddy simply for their low costs and ease of use. They also have a great tech support department available 24/7. There are many options available for domain names and extensions. When selecting a domain name, be sure it is not too long, easy to remember, and has some sort of meaning. The actual URL is what people will type in to bring up your website, so keep it simple. Extensions are the ending of the URL and have many options. Below is a very brief summary of extensions and our recommendations:
- .com – The primary and most common domain extension. Simply put, it means “company”. This is the most common and for credibility, a .com is king.
- .org – This domain is primarily used for groups, it stands for “organization”
- .net – This domain is also used for groups, it stands for “network”
My domain is held by my old web or hosting company. How do I get it back?
This is the case with companies such as Emerald, who actually has your domain name in their control. You will need to request it be transferred back to your control. This is not to be confused with the domain under your control with other companies, for example, if you have Network Solutions, HostGator or Godaddy already then you do not need to transfer it as you have access to the domain. You need only provide Platinum your username and password to login when we are ready to launch the site live.
If you need to get your domain back, unfortunately Platinum cannot request this for you, as the primary account holder is the only permission granted. Once you have your Domain name released to you, it needs to be held by a new hosting company. We recommend Godaddy for their ease of use. It’s not difficult to transfer your domain name to GoDaddy. You’ll complete some steps with your current registrar and some steps with GoDaddy. The total process can take 7 to 10 days to complete.
This video and the instructions in the link below explain how to transfer a domain name from your current registrar to GoDaddy.
I have my domain in my own account. What do you need from me?
You need only provide Platinum your registrar’s name, username and password to login when we are ready to launch the site live. Your domain remains in your control, we simply point the domain to our hosting. We will collect the credentials in your webkit after going Platinum Web Strategies.